Swangin Auto Detail
Swangin Auto Detail
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Policy

Cancellation

Any cancellation made 48 hours or more before the scheduled service will result in a full refund of the deposit. Cancellations made less than 48 hours before the scheduled service or event will result in the loss of the deposit. We understand that emergencies can occur; please contact us to discuss your situation if necessary. We reserve the right to modify this cancellation policy at any time, with changes posted on this page and notifications sent to affected parties

Reschedule

We allow rescheduling as long as it is done at least 24 hours in advance of the scheduled service or event. Rescheduling within 24 hours will result in the deposit being forfeited and may also incur a $15 fee, unless the change is due to weather-related issues. All rescheduling requests and any applicable fees will be confirmed via text.

Maintenance plan

We emphasize that maintenance plans are essential for keeping your car in top-notch condition. Anyone enrolled in our maintenance plan must adhere to the scheduled time frame. Failing to do so will result in a $45 fee and the price reverting to its original rate. If this occurs more than three times, we will no longer be able to service you. We reserve the right to modify this maintenance plan policy at any time, with changes posted on this page and notifications sent to affected parties.

No Call/ No Show

we value our time and the commitment we make to our clients. If a scheduled appointment results in a no call/no show, a fee of $100 will be applied. This fee will be added to the cost of your next detail if you choose to rebook. Please note that failure to pay the no call/no show fee will result in our inability to provide further services. We reserve the right to modify this policy at any time, with changes posted on this page and notifications sent to affected parties.

Deposits

we require a $50 deposit to hold your spot, which is refundable if cancellation is made within 24 hours. For ceramic coating services, a $100 deposit is required and is non-refundable. We reserve the right to modify this deposit policy at any time, with changes posted on this page and notifications sent to affected parties

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